Something typical for the Japanese consumer – No.11: Business/service in Japan – 3

Business/service in Japan – 3

The Japanese want a polite and friendly manner of business.

Close communication is important for Japanese customers.

It is sometimes important for a business to pick only good customers.

Not only the quality but also the story is important for goods/services.

Japanese customers sometimes give up on a company without complaints.

We will not even complain if it is too bad quality.

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