Something typical for the Japanese consumer – No.11: Business/service in Japan – 3
Business/service in Japan – 3
The Japanese want a polite and friendly manner of business.
Close communication is important for Japanese customers.
It is sometimes important for a business to pick only good customers.
Not only the quality but also the story is important for goods/services.
Japanese customers sometimes give up on a company without complaints.
We will not even complain if it is too bad quality.