Japanese sense – 4
The Japanese suppose that any business cannot do things slowly.
We expect any reply from a business today or tomorrow and cannot wait for a long time.
We assume that business should do anything necessary for us.
We cannot be satisfied that business forces us to do something for ourselves.
We want 100% perfect goods and services.
We never suppose that any goods would be broken immediately after we get them,
We will not tolerate the same mistake occurring again.